For developing economies, productive and efficient utilities continue to be key factors for economic growth. This course develops both a conceptual framework for productivity and efficiency and a comprehensive revision of current methodologies for assessing productivity and efficiency, with a focus on water utilities.
The analyses focus on the presentation of IRM/industry performance measures that are of practical relevance to policymakers and/or regulators (e.g., output per employee, profitability, technical efficiency). Through presentations, analysis of real case studies, and simulated exercises, participants will gain knowledge and skills that will be used to develop real-world action plans that can be used by water utility managers and regulators in their own countries.
Through successful completion of this course, participants will be able to: