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PUBLIC POLICY AND GOVERNANCE
SERIES
- Create strategies to end bureaucratic
inefficiencies through decentralization mechanisms
- Improve the efficiency and responsiveness of
public service delivery at all government levels through "best practices"
models
- Learn to successfully incorporate public-private
partnerships into public services through contracting, vouchers, franchising,
and BOO/BOT processes
- Learn to improve financial accountability through
program and performance bugeting and new revenue sourcing
- Develop your own Public Sector Management
Action Plan for your ministry or municipal
- Network and build relationships with experts,
policy-makers, and fellow participants involved with public sector management
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Technology and Training at IP3

At IP3, we believe there is a
tremendous opportunity to integrate information and communication technology
into education and training. In all of our Washington, D.C.-based courses, each
participant is provided a new mobile Intel® CoreDuo or AMD Turion®
laptop computer (as part of the course fees) that will be integrated into the
learning process through the following:
- Course materials provided via dedicated
intranet site
- Internet research and communication tools
via broadband wireless (Wi-Fi) access in the classroom
- Case study and simulation activities
- All Action Plans will be completed and
submitted electronically
After the course is concluded,
access to course materials and discussion boards will be available for up to
two weeks to facilitate worldwide networking and follow up with
participants. |
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| Who Should Attend |
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Government Officials
from National Ministries, State Agencies, or Municipal Governments
Officials from Budget
Offices responsible for fiscal planning and monitoring
Officials from PPP,
Privatization Units or Investment Agencies involved with decentralization
programming
Representatives of
Stakeholder and Citizen Groups
Staff of Bilateral and
Multilateral International Organizations |
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Course
Learning Objectives The past decade
has seen unprecedented changes as countries worldwide have adapted to new
institutional demands created by liberalization of government policies and
incorporation of the private sector into public enterprises. With these
important changes, however, come new challenges, problems, and opportunities in
the way governments implement their programs and projects, causing government
leaders at all levels to rethink strategic plans for future economic,
municipal, social, and educational services.
In this course Public Sector Management and Governance,
participants will examine the necessary conceptual issues, as well as specific
tools, techniques, and strategies to address the new issues they will face in
creating or modifying a government-reinventing program. Participants will be
exposed to proven efficient approaches that improve the performance and
delivery of government services at lower costs, create higher levels of
employee moral and citizen satisfaction, end bureaucratic inefficiencies, and
improve fiscal responsibility and accountability at all government levels.
Through presentations, case studies,
role-playing, simulated exercises, and on-site meetings with Public Sector
Management and Governance experts and practitioners, participants will learn to
develop their own Public Sector Management Action Plan for programs at the
national (ministerial), governorate, and municipal levels.
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| Course Content |
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Module I:
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Reassess Public Sector Management:
Policy Program Strategies and Implications
- Understanding the overall goal to streamline
public service bureaucracy
- Addressing citizen concerns for more and better
government services
- Defining the scope and level of optimal
decentralization within the organization
- Developing a step-by-step process for
decentralization
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| Module
II: |
Strategies to Develop an Effective
Institutional Capacity to Implement Reform Processes
- Designing a long-range action plan for
implementing organizational change
- Strengthening internal communication and
coordination capacities
- Determining levels of responsibility for level of
the organization
- Creating a mission-driven government by
determining one clear mission
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| Module
III: |
Strategies to Change from a
Bureaucratic to an Entrepreneurial Government
- Promoting self-sufficiency and managerial
accountability at each level of government
- Redefining current procedures to increase
efficiency and effectiveness
- Developing performance-based indicators to analyze
and measure results
- Improving procedures and quality in daily
transactions with customer/beneficiaries
- Creating a customer satisfaction mission
statement
- Tracking and evaluating improvements in service
delivery
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| Module
IV: |
Fiscal Reform: Program and
Performance Budgeting and User Fee Programming
- Understanding the weaknesses of line-item
budgeting
- Program budgeting: linking government projects
with specific financial objectives
- Performance budgeting: setting priorities and
creating accountability
- Strategies to introduce user fees for specific
government services
- Understanding the concept of user fees as a cost
recovery tool
- Decreasing reliance on central government
subsidies
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| Module
V: |
Site Visits |
| Module
VI: |
Action Planning
Prior to completing the course, IP3
requires participants to complete an Action Plan detailing how they will
apply their new knowledge and skills on-the-job. IP3 has developed a four-step
process to guide participants in developing their action plans. Our expert
faculty members conducts several action-planning sessions throughout the course
to assist each participant to develop his/her plan. On the last day of the
course, each participant will present his/her action plan to the group for peer
review and comments. |
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CEU Certification
Eligibility
Certified
Public-Private Partnership Specialist
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