IP3, Training: t_workshops_1725 updated 05_18

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PUBLIC POLICY AND GOVERNANCE SERIES

Public Sector Management and Governance

Locations	Dates	Tuition	Catalog #	CEU's	Language
Washington, DC	December 3 - 14, 2007	$4,450	1725-WA	6.0	English

Benefits | Who Should Attend | Course Learning Objectives | Course Content |

How You Will Benefit:

Create strategies to end bureaucratic inefficiencies through decentralization mechanisms
Improve the efficiency and responsiveness of public service delivery at all government levels through "best practices" models
Learn to successfully incorporate public-private partnerships into public services through contracting, vouchers, franchising, and BOO/BOT processes
Learn to improve financial accountability through program and performance bugeting and new revenue sourcing
Develop your own Public Sector Management Action Plan for your ministry or municipal
Network and build relationships with experts, policy-makers, and fellow participants involved with public sector management

Technology and Training at IP3

At IP3, we believe there is a tremendous opportunity to integrate information and communication technology into education and training. In all of our Washington, D.C.-based courses, each participant is provided a new mobile Intel® Pentium® CoreDuo laptop computer (as part of the course fees) that will be integrated into the learning process through the following:

Course materials provided via dedicated intranet site
Internet research and communication tools via broadband wireless (Wi-Fi) access in the classroom
Case study and simulation activities
All Action Plans will be completed and submitted electronically

After the course is concluded, access to course materials and discussion boards will be available for up to two weeks to facilitate worldwide networking and follow up with participants.

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Who Should Attend

Government Officials from National Ministries, State Agencies, or Municipal Governments

Officials from Budget Offices responsible for fiscal planning and monitoring

Officials from PPP, Privatization Units or Investment Agencies involved with decentralization programming

Representatives of Stakeholder and Citizen Groups

Staff of Bilateral and Multilateral International Organizations

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Course Learning Objectives
The past decade has seen unprecedented changes as countries worldwide have adapted to new institutional demands created by liberalization of government policies and incorporation of the private sector into public enterprises. With these important changes, however, come new challenges, problems, and opportunities in the way governments implement their programs and projects, causing government leaders at all levels to rethink strategic plans for future economic, municipal, social, and educational services.

In this course Public Sector Management and Governance, participants will examine the necessary conceptual issues, as well as specific tools, techniques, and strategies to address the new issues they will face in creating or modifying a government-reinventing program. Participants will be exposed to proven efficient approaches that improve the performance and delivery of government services at lower costs, create higher levels of employee moral and citizen satisfaction, end bureaucratic inefficiencies, and improve fiscal responsibility and accountability at all government levels.

Through presentations, case studies, role-playing, simulated exercises, and on-site meetings with Public Sector Management and Governance experts and practitioners, participants will learn to develop their own Public Sector Management Action Plan for programs at the national (ministerial), governorate, and municipal levels.

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Course Content
Module I:	Reassess Public Sector Management: Policy Program Strategies and Implications Understanding the overall goal to streamline public service bureaucracy Addressing citizen concerns for more and better government services Defining the scope and level of optimal decentralization within the organization Developing a step-by-step process for decentralization
Module II:	Strategies to Develop an Effective Institutional Capacity to Implement Reform Processes Designing a long-range action plan for implementing organizational change Strengthening internal communication and coordination capacities Determining levels of responsibility for level of the organization Creating a mission-driven government by determining one clear mission
Module III:	Strategies to Change from a Bureaucratic to an Entrepreneurial Government Promoting self-sufficiency and managerial accountability at each level of government Redefining current procedures to increase efficiency and effectiveness Developing performance-based indicators to analyze and measure results Improving procedures and quality in daily transactions with customer/beneficiaries Creating a customer satisfaction mission statement Tracking and evaluating improvements in service delivery
Module IV:	Fiscal Reform: Program and Performance Budgeting and User Fee Programming Understanding the weaknesses of line-item budgeting Program budgeting: linking government projects with specific financial objectives Performance budgeting: setting priorities and creating accountability Strategies to introduce user fees for specific government services Understanding the concept of user fees as a cost recovery tool Decreasing reliance on central government subsidies
Module V:	Site Visits
Module VI:	Action Planning Prior to completing the course, IP3 requires participants to complete an Action Plan detailing how they will apply their new knowledge and skills on-the-job. IP3 has developed a four-step process to guide participants in developing their action plans. Our expert faculty members conducts several action-planning sessions throughout the course to assist each participant to develop his/her plan. On the last day of the course, each participant will present his/her action plan to the group for peer review and comments.

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CEU Certification Eligibility

Certified Public-Private Partnership Specialist™

COURSE REGISTRATION FORM

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